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Benefits:

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Flexible schedule
Free uniforms
Paid time off

Small Fish Big Fish Swim School/Sweet Peas Educational Gymnastics - Jensen Beach location is a new facility in the Martin County, Jensen Beach area.

We are looking for an energetic, detailed oriented, person that can join our team and provide exceptional customer service to our clients and students.

The ideal candidate for this position would be someone that exhibits high energy and enjoys working with kids in a fun environment. If you are looking for an environment that incorporates Safety, Fun, a Growth Mindset, building Connections, and Passion this is the position for you.

* This position is a part-time position 15 - 20 hours per week, with the potential of growing into a full - time 32 - 40 hour position in the future. This position does require you to stand, walk alongside the pool deck and gymnastics floor area and throughout the facility, assisting students and instructors in these areas. Must be able to lift 40lbs without assistance.

*Must be able to work on Saturdays and Sundays

Candidate Must:

Be an advocate for creating a fun environment
Be professional and a good first impression of the company
Greet and welcome families
Have good communication skills both verbal and written communication (in-person/over the phone, and email communication)
Love kids and enjoy interacting with kids
Demonstrate a strong desire to make a difference
Display adaptability and decision-making skills in a fast-paced atmosphere
Possess a growth mindset approach to informing and educating customers on the swim and gymnastics program
Be comfortable not wearing shoes

Primary Functions of Position:

Eager, frequent, and professional communication with clients in-person, on the phone, and through writing to schedule trials, lessons, answer inquiries, and collect tuition,
Walking the students from the waiting area to the pool deck to their assigned swim classes
Sharing friendly knowledge to guide purchases to increase enrollment, registration, and sale transactions
Educate and inform customers and potential customers on current or new services available
Create and build a professional connection with customers and students to learn how to better assist them
Have a growth mindset to build on skills and knowledge and provide suggestions/feedback to better improve processes and opportunities to attract customers
Coordinate with Gymnastics Manager and Aquatics Manager to organize a safe flow of the front desk area to monitor entry and exit for customers for swim and gymnastics lessons.
During idle times conduct facility walk throughs to ensure cleanliness throughout the facility at all times (checking the floors, bathrooms and changing rooms, and ensuring supplies are stocked)
Utilize computer software to register new members, maintain accurate records, and collect tuition
Coordinating with team members for smooth shift transitions and achieving quarterly goals

Ad Hoc Duties:

Cleaning the bathroom and changing room area.
Cleaning the pool deck and gymnastics equipment
Cleaning and organizing the front desk area
Using the Emergency Action Plan to clean particles from the pools, floors, and the changing rooms

*This position does require frequent standing, bending, and walking around the facility. Must be able to lift 40lbs without assistance.

Education and Experience Requirements:

Some College Education
2 years of customer service experience and/or sales

Rate of Pay & Hours:

Part-time (15 - 20 hours a week)
Pay $14.50 per hour

Compensation: $14.50 per hour

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

At Small Fish Big Fish Swim School, we are always looking for new team members to embrace our core values of:

Safety
Safety First, During, After, and Always

Fun
We retain knowledge in a positive, encouraging environment.

Growth Mindset
Always learning attitude and encourage.

Connections
Bonds to our teammates, students, families, community, and water

Passion
Love what we do

Our Mission is:

To teach self-confidence, discipline, and well-being through the lifelong sport of swimming.

Our Motto is:

“Small fish become BIG fish by swimming in schools."

Our Vision is to:

Touch as many lives as possible through our positive and fun in-water learning experiences.
Develop and strengthen individual mental and physical health through swimming.
Educate the community on the dangers of childhood drowning and provide continuing drowning prevention education.
Instill a life-long love of the sport of swimming.
Always “WOW” our customers.

Member schools are independently owned and operated. Your application will go directly to the member school, and all hiring decisions will be made by the management of this school. All inquiries about employment at these schools should be made directly to the school location, and not to US Swim School Association.

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